PRIVACY
The following statement explains Global Filing Solutions policy relating to the collection, storage and
use of personal information. The purpose of this policy is to assure anyone who does business with
Global Filing Solutions will comply with both the letter and spirit of the Privacy Act 1988.

COMPLIANCE WITH PRIVACY LEGISLATION
Global Filing Solutions takes seriously its obligation to safeguard personal information regarding its
customers. Global Filing Solutions complies with the National Privacy Principles contained in the
Privacy Act 1988.

COLLECTION OF PERSONAL INFORMATION
Personal information is generally defined as information or an opinion that can identify a person.
The type of personal information that Global Filing Solutions collects from its customers will vary.

USE AND DISCLOSURE OF PERSONAL INFORMATION
Global Filing Solutions policy is only to use or disclose personal information for the purpose which
was either specified or reasonably apparent at the time when the information was collected. Global
Filing Solutions may also use or disclose the information collected for any other related purpose for
which a customer would reasonably expect it to be used. If Global Filing Solutions wishes to use or
disclose the personal information in other circumstances it would obtain the customer's consent to
do so.

SHARING INFORMATION WITH OTHER ORGANISATIONS
Global Filing Solutions does not sell personal information to other companies. The only
circumstances in which external organisations may be given access to Global Filing Solutions
customer personal information are when Global Filing Solutions contractors and service providers
are assisting Global Filing Solutions in the operation of its business or to provide a customer service
(for example, a company which helps maintain Global Filing Solutions computer systems or sends
out Global Filing Solutions mail).

MARKETING
Global Filing Solutions may send advertising mail to its customers where the advertising mail is
related to the purpose for which the information was collected. If the customer no longer wishes to
receive promotional information from Global Filing Solutions, the customer should advise the Global
Filing Solutions, Marketing Manager.

SECURITY OF PERSONAL INFORMATION
Global Filing Solutions will take reasonable steps to protect personal information that it collects and
ensure that the information is accurate and up-to-date. Customer information is held on secure
servers or in storage located in controlled environments. Global Filing Solutions employees are
required to maintain the confidentiality of any personal information held.

ACCESS TO PERSONAL INFORMATION
Customers are welcome to request personal information Global Filing Solutions hold about them.
Access will only be denied if:

• the request does not relate to the personal information of the person making the request
• providing access would pose a serious and imminent threat to life or health of a person
• providing access would create an unreasonable impact on the privacy of others
• the request is frivolous and vexatious
• the request relates to existing or anticipated legal proceedings
• providing access would prejudice negotiations with the individual making the request
• access would be unlawful
• denial of access is authorised or required by law
• access would prejudice law enforcement activities
• access discloses a commercially sensitive decision making process or information
• any other reason that is provided for in the National Privacy Principles (NPPs) set-out under
• the Privacy Act

CHANGING INFORMATION
If the customer wishes to change personal information that is inaccurate or out-of-date, they may
write to the Global Filing Solutions Manager.

CHANGES IN THE FUTURE
Global Filing Solutions reserves the right to change this Privacy Policy at any time. Global Filing
Solutions will notify any changes by posting an updated version of the policy on the Global Filing
Solutions website at http://www.globalfilingsolutions.com.au